An efficient help desk is a great way to increase customer happiness (and thus referrals).
Starting from $2900
View Features Included in this Solution
Why You Should Want This
- Our web solution can reduce support costs, especially when a reserved space for customers is implemented.
- Angry customers can give you bad PR like never before.
- This video has over 15 million views
Donald Porter, British Airways wrote:
Customers don't expect you to be perfect. They do expect you to fix things when they go wrong.
of the Customer Support Solution
- Discussion forums
- Technical documentation
- Users can self-register (with optional admin approval)
- Ticket system (for when the customer wants help in private)
- Bug tracker (for when the issue applies to all and should be public)
- Ability to continually update your information
- User management, groups and permissions
- Mobile version
- Notifications of changes
- Powerful search
- Domain name (or use our free sub-domain service)
- Full-service hosting
- Software upgrades
- Performance optimization
- Training and documentation
- SSL Certificate (so your site is protected with secured protocol https)
- Web Analytics
Price for the Customer Support Solution
Simple Design: $2900 + $87 / month
Advanced Design: $5900 + $177 / month
Interested in the
Solution, but You
Check out our packages to see how you can combine this solution with others and get more features!
- Data migration
- Translation (English / French)